Retail giant Kingfisher rejects SAP ERP upgrade plan

[Editor: it's getting too easy to find incumbent software vendors trying to dictate strategy to their customers].

According to The Register: SAP insists customers wanting "innovation" such as AI must upgrade to its latest platform for ERP, using prescribed cloud migration plans. Kingfisher - which operates 2,000 European retail stores including UK brands Screwfix and B&Q - rejected that approach.

By Lindsay Clark.

We've been asking vendors for value. We're happy to have a conversation about your upgrade pathway… about new things you're doing. But show us value. Don't just give me a price list. Don't just present me with a new licensing module that somehow spikes my cost by 20x. - Chris Blatchford (Kingfisher Group CTO)

Read the full article at https://www.theregister.com/2025/11/12/retail_giant_kingfisher_says_no/